Most people skip reading privacy policies — they're long, written in legal language, and easy to ignore. But before depositing money on an online betting site or sharing personal information, it's worth knowing the basics. FF77 has made every effort to present everything in clear, accessible terms. Let's walk through it in detail.
What Information Are You Actually Providing?
When you open an account at FF77, you're essentially providing your mobile number and name. Before your first withdrawal, you'll need to submit a photo of your NID. That's the core information. Beyond that, your betting history is saved automatically — without it, dispute resolution simply isn't possible. If you ever ask, "How many bets did I place last month?" — that question can't be answered without that data. So keeping your betting history is actually in your own interest.
How Secure Is My Payment Information?
This is the most common question we get. Yes, your bKash or Nagad number is stored in FF77's database — but it's kept in an encrypted format. That means even if someone were to hack in, they'd only get encrypted data, not your actual number. On top of that, FF77 staff cannot view your payment PIN or password.
The biggest risk to watch out for is phishing — where someone impersonates FF77 and tries to obtain your personal information. Remember: no FF77 employee will ever call or message you asking for your bKash PIN, OTP, or password. If anyone does, it is a scam.
Are Cookies the Same as Spyware?
No, cookies are not spyware. FF77's cookies only remember your login session so you don't have to enter your password every time, and they save your preferred settings. FF77 does not use advertising or tracking cookies. You can delete cookies from your browser settings at any time — though you'll need to log in again each time if you do.
How to request deletion of your data
Does closing your account mean your data is deleted? The short answer is no — even after an account is closed, certain information must be retained for legal reasons. Transaction records in particular must be kept for 7 years, as required by international anti-money laundering regulations — this is not FF77's choice. However, once that period expires, you may request deletion of your data and FF77 is obligated to comply.
You can separately request to have your name and mobile number removed from our marketing list — this can be done without deleting your account. Simply contact support with the message "stop marketing SMS" and it will be actioned within 24 hours.
In Brief: Your data at FF77 is secure, never sold, and entirely in your control. If you have any doubts, reach out to support directly — you'll get an honest answer.